Assessments, evaluations, consultation are provided in the following areas
General Business and Water Quality Services:
- Project- or topic-focused system or procedure reviews, historical data trends, and gap analysis.
- Technology application reviews, and needs surveys.
- Compliance assessments and assistance for current regulations and planning for future regulations.
- Computerized reports, forms and data summaries.
- Monitoring programs for compliance and surveillance.
- Customer and media technical response assistance.
- Operator training, workshops.
- Technical presentations, consultation for local officials.
- System Operation Procedure review and development for source management, plant treatment and distribution.
- Distribution operations optimization for total water quality control, regulatory compliance and aesthetics.
Drinking Water Quality Services:
- Plant treatment optimization and process evaluations coagulation/filtration,disinfection applications, residuals handling, turbidty monitoring and control, manganese control (jar studies, process profiling and data review).

- Corrosion control programs for Lead & Copper Rule compliance & iron with pH/alkalinity and/or corrosion inhibitors.
- Disinfection by-product control (Trihalomethanes/Haloacetic Acids disinfectant (chlorine,chloramines, chlorine dioxide) optimization, precursor removal.
- LT2 and IDSE Tracking and Reports with Stage 2 Site selection including online submittals (see D/DBP page for examples and presentions and compliance planning.
- Chloramine or booster chlorine disinfection planning, start-up and optimization.
- Nitrification prevention, control and remediation programs.
- Coliform outbreak detection, prevention and remediation.
- Treatment residuals and filter backwash recycle assessments/management programs for drinking water facilities.
Sourcewater treatability assessments and treatment for algae, natural organics, iron, manganese,organic nitrogen, microbials (coliforms, Giardia, Cryptosporidium), taste and odor control.
- Iron and manganese treatment optimization surface and groundwater systems.
- Automated monitoring programs for plant and distribution, set up, maintenance and data use.
- Consumer Confidence Report preparation, public notices, public education.